These Terms of Service ("Terms") govern your access to and use of the SmartCABuddy practice-management application and the www.smartcabuddy.com website (together, the "Service"). By creating an account or using the Service, you agree to these Terms.
1. The Service
SmartCABuddy is a software-as-a-service application that helps Chartered Accountancy firms manage clients, engagements, deadlines, fees, documents, team workflows and reports. We may update, improve or change features over time.
2. Accounts & eligibility
- An account is created for a firm (the "Subscriber"). The Subscriber's owner is responsible for the users it adds and the roles it grants them.
- You must provide accurate information and keep your login credentials confidential. You are responsible for activity under your account.
- You must be authorised to enter into these Terms on behalf of your firm.
3. Your data & responsibilities
- You retain ownership of the data you put into the Service ("Customer Content").
- You are responsible for ensuring you have the right to store your clients' information with us and to provide any notices or obtain any consents required by law.
- You must not use the Service to store unlawful content, to infringe others' rights, or to attempt to breach security or access other firms' data.
4. Acceptable use
You agree not to: (a) reverse engineer or resell the Service; (b) interfere with its operation or security; (c) use it to send spam or malware; or (d) use it in violation of applicable law. We may suspend access for conduct that threatens the Service or other users.
5. Fees
During the launch period the Service may be offered free or on a trial basis. When paid plans are introduced, applicable fees, billing cycles and the Refund & Cancellation Policy will be published before you are charged, and continued use will be subject to them.
6. Availability & support
We aim for high availability but do not guarantee uninterrupted service. We may perform maintenance, and may modify or discontinue features. Support is provided by email and WhatsApp on a reasonable-efforts basis.
7. Intellectual property
The Service, including its software, design and branding, is owned by SmartCABuddy and protected by law. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service while your subscription is active. Customer Content remains yours.
8. Confidentiality & security
We treat your Customer Content as confidential and protect it as described in our Privacy Policy and Data Security page.
9. Termination
You may stop using the Service and request closure of your account at any time. We may suspend or terminate access for material breach of these Terms. On termination, we will handle your data as described in the Privacy Policy; you may request an export of your Customer Content within a reasonable period before deletion.
10. Disclaimers
The Service is a tool to help you manage your practice. It does not provide tax, accounting, legal or professional advice, and is not a substitute for your professional judgement or for filing with any authority. The Service is provided "as is" and "as available" without warranties of any kind to the extent permitted by law.
11. Limitation of liability
To the maximum extent permitted by law, SmartCABuddy will not be liable for indirect, incidental, special or consequential damages, or for loss of profits, data or goodwill. Our total liability arising out of or relating to the Service will not exceed the amount you paid to us for the Service in the twelve months before the claim (or, during any free period, a nominal amount).
12. Governing law
These Terms are governed by the laws of India, and the courts at Kapurthala, Punjab will have exclusive jurisdiction, subject to applicable law.
13. Changes
We may update these Terms. We will post the revised version here with a new "Last updated" date and, where appropriate, notify you in the application. Continued use after changes means you accept the updated Terms.
14. Contact
Questions about these Terms? Email support@smartcabuddy.com or see our Contact page.
This document is provided for transparency and does not constitute legal advice. SmartCABuddy is built and supported by Team SmartCABuddy. Legal entity: Brij Mohan Sharma (HUF), with its principal place of business at Bajwa Market, Aman Nagar, Kapurthala, Punjab 144601, India.